Ecommerce Growth with Highly Seasonal Brand

Case Study - College Textbook Rentals and Purchases

Case Study

The Goal

A leading college textbook company wanted to increase digital sales without raising acquisition costs. The challenge was to drive more revenue during peak back-to-school seasons while maintaining cost efficiency in a highly commoditized, price-sensitive market.

The Strategy

  • Feed & Google Merchant Center Optimization: Cleaned and optimized product data feeds to improve Shopping campaign relevance and increase visibility for high-margin SKUs.
  • Promotion Timing & Testing: Launched and tested discounting strategies, messaging urgency, shipping costs, and time-sensitive offers aligned with school semester peaks.
  • Value Proposition Refinement: Iterated on ad copy and landing pages to highlight key differentiators (e.g., rental duration flexibility, better pricing, shipping speed).
  • Audience Segmentation: Leveraged first-party data and intent signals to retarget lapsed customers and reach lookalikes during peak buying windows.
  • Full-Funnel Campaign Mix: Expanded from just Shopping and Search, to display, retargeting, social and video while maintaining ROAS across all stages of the funnel.
  • The Results

    Increased ecommerce revenue 56% year over year while maintaining stable acquisition costs despite competitive pressure and decreasing branded traffic. Revenue success through channel diversification, data-driven optimization, and promotion scheduling created a playbook for seasonal surge readiness that was repeated successfully for the following high seasons.

    Skills & Platforms

    • Advertising Platforms: Google Ads (Paid Search SEM, PMAX, Demand Gen, YouTube), Microsoft Ads, Meta Ads (Facebook & Instagram), TikTok, Snapchat
    • Data Analytics & CRM Tools: Looker, Funnel.io, Custom Analytics and Feed Management Platform
    • AI & Automation Tools: ChatGPT
    • Programming & Analytics: Google Ads Scripts (JavaScript)
    • Testing: A/B Testing, Creative Testing, Conversion Rate Optimization (CRO), Promo Scheduling & Messaging
    • Management Tools: Notion, Monday

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